If you’re wondering about who runs this site, refund policies, support policies, and things like that, you’re in the right place.

Who runs this company?

Good question! My name is Leland Fiegel. I made my first WordPress site in 2006, and have been hooked ever since. I ran a popular site called Theme Lab where I coded and released free WordPress themes, tutorials, and generally opined on the WordPress theming community.

I hope to bring that sort of style, albeit from a plugin perspective, to Pluginferno.

What’s your refund policy?

If for whatever reason, you’re dissatisfied with a Pluginferno product within 30 days of your purchase, we will work with you to get your issue resolved. If for some reason, we cannot, we’ll be happy to issue a refund.

(But we’re pretty confident we’ll resolve whatever issues you’re having to your liking.)

What’s your support policy?

You are expected to be familiar with basic WordPress usage. Things like installing WordPress itself, installing plugins, how to use shortcodes (probably stuff you already know how to do).

Getting the plugin to work, as expected and described on the respective product page, is what we will help you with.

While we don’t support customization, we are open to feature requests, and if we release an update while your license is still active, you will be entitled to that update for free.

Any other questions?

If you have any other questions, email hi@pluginferno.com and someone will get back to you! We can also be tweeted, Facebooked, and contact formed.